Privacy Policy
Disclaimer
heyelectro.com collects important customer information to enhance and personalize your shopping experience. This information allows us to communicate with our customers about our products, services, and promotions.
The Privacy Policy described below (the "Privacy Policy") applies to the entire website of heyelectro.com ("the Website," "we," "us," or "our"). Terms such as "you," "your," and other similar expressions refer to our customers or the specific users of this website. By visiting and using the website, you accept the practices described in this Privacy Policy.
Information Collected
When you place an order, submit your account information, or participate in promotions or surveys from heyelectro.com, our website collects your personal data such as your name, email address, postal address, and payment information (credit card numbers and bank accounts). heyelectro.com uses the information collected online to process and fulfill your order. Additionally, your email address may be collected at various points on the website (including when you place an order with us) so that we can send you all necessary email messages related to your order, such as order and shipping confirmations.
Furthermore, we store your purchase history, product interests, and any other membership details that may allow us to enhance your shopping experience. Analytics such as website usage and traffic patterns are also considered to help us improve the design of our website, the products we manufacture, and the exclusive services we offer. At heyelectro.com, we understand and acknowledge that we must responsibly maintain and use customer information.
Please note: You are not obligated to provide information to our website. However, without providing the requested information, you may not be able to access certain features of our website, including viewing our showroom, placing an order, or signing up for other services associated with heyelectro.com membership.
Additional Ways Information is Obtained
Cookies
While navigating our website, your preferences are stored through the temporary use of "session cookies." Cookies allow our systems to collect information about your browser and monitor your navigation patterns while browsing the website. We may also use technologies such as our own cookies to provide you with improved online display advertising tailored to your interests. Website users have the option to accept or disable cookies at any time through their browser. If you disable cookies, your user experience may be limited.
Website Statistics
Web data is collected to monitor user trends on our site. Analytical data such as server hits, traffic patterns, and page views show us where our audience comes from and how they interact with us online. This type of collected information does not personally identify specific site users. Additionally, like most websites, our site may use "Web Beacons," "Pixel Tags," or other tracking technologies to help us examine the actions of our users based on non-personally identifiable information. This data may be aggregated with similar data collected from other users to help us improve the products, services, and overall site experience on heyelectro.com.
Information Sharing with External Parties
heyelectro.com may share your personally identifiable and/or non-personally identifiable information, including your name, address, email address, and all transactions you conduct on our site or offline with us, with a third-party advertising partner and its service providers to deliver advertising tailored to your interests when you visit certain other websites. Our advertising partner anonymizes the data we provide.
heyelectro.com will never rent or sell your email address. We do not share credit card information with third parties except for the purpose of processing your order payment and as required by law. If you visit a third-party website linked to our site for any reason, you do so at your own risk. We are not responsible for how these external parties collect, use, protect, or disclose the information you provide.
Age Requirement
heyelectro.com is intended for users aged 18 and over. If you are under 18 years old, you may not submit personal data to us.
Security
We employ the best physical, electronic, and administrative security measures to protect your personal data and credit card information. These security measures help us prevent fraud and unauthorized access and maintain data accuracy. Additionally, we take professionally reasonable efforts to block access to your personal data by employees and business partners of heyelectro.com to ensure that your personal data is always securely stored.
Policy Changes
heyelectro.com may change this Privacy Policy at our sole discretion to provide better service to our customers. Please check back regularly to stay informed of any new changes.
Summary
heyelectro.com takes your privacy seriously. We want our customers to feel secure when contacting us, knowing that their personal data and credit card information are protected. We strive to offer you the very best products and provide our customers with a secure shopping experience. The personal data we collect on our website helps us better understand the interests of our target audience, allowing us to continuously offer you an improved service.
If you have any questions or suggestions regarding our privacy standards, please email us at service@heyelectro.com